Actis

END-USER TERMS AND CONDITIONS (JUNE 2004)

(EFFECTIVE FROM 1st June 2004)

 

 

1.                   DEFINITIONS

In these terms and conditions the following words have the following meanings:

"Actis Product" means the Actis product(s) and/or services as specified in your order, or which these Conditions otherwise accompany, or which are otherwise supplied to you on these Conditions;

"Activation Date" means the date on which your subscription to any Online Subscription Product is activated such that you are able to access the Online Subscription Product, or in the case of any other Service, the date on which that Service commences;

"Agreement" means each quotation, offer, order, acceptance, and agreement which incorporates these Conditions;

"Conditions" means these Actis End-User Terms and Conditions (June 2004);

"Contents" means the images, text, software, services, functions and other materials and things that are provided as part of the Actis Product;

"End-User Licence" means the licence to use the Actis Product granted under Clause 7;

"Fee" the price, subscription fee or other fees payable for the Actis Product, as specified by Actis;

"Intellectual Property Rights" means all and any copyrights, rights in typefaces and typographical arrangements, performance rights, rental and lending rights, design rights, patents, database rights, rights in domain names, trade marks, rights in inventions, moral rights, and all other intellectual property or other rights which exist now or in the future in any part of the world, whether registered or not, and any applications to register or rights to apply for registration of any of such rights;

"Online Subscription Product" means any Actis Product that comprises the provision of and access to materials and services stored on and accessed through a web site on a subscription basis, including the Actis on-line national curriculum subject areas and Actis project box and event pack educational information services;

"Online Cached Product" means any Actis Product which comprises the supply of a complete copy of an Online Subscription Product, which is designed for caching on a web server operated by you or your nominated hosting company;

"Product Updates" means any and all updates, new versions and changes to the Actis Product published by Actis from time to time;

"Product Update Service" means any service comprising the supply by Actis of Product Updates from time to time;

"Reseller" means any person, firm or company other than Actis who has sold or supplied or sub-licenced the Actis Product to you, under a contract between you and the Reseller;

"Retail Price" means the retail price published from time to time by Actis for purchase of or subscription for any Actis Product from Actis;

"Service" means any service provided by Actis as part of the Agreement;

"Shrink-wrap Products" means any Actis Product supplied on CD Rom which are designed to be installed and run on a computer other than a web server;

"you, your" the person, firm or company who is purchasing or has purchased any product or service of Actis under an agreement which incorporates these Conditions, or who has otherwise been supplied with or given access to any product or service of Actis which these Conditions accompany;

"Website" any website through which access is gained to any Actis Product; and

"we, us, our, Actis" Actis (registered in England and Wales with company number 03122933) whose registered office is at Tringham House, Wessex Fields, Deansleigh Road, Bournemouth, Dorset BH7 7DT.

2.                   APPLICATION

2.1                Circumstances when these terms apply: Your use of any products and services of Actis is on and subject to these Conditions and the End-User Licence. In particular, these Conditions apply in the following circumstances:-

2.1.1          Where you are granted access to any Actis Product on a trial basis.

2.1.2          Where you submit any order to Actis or any Reseller for any Actis products or services or otherwise enter into the Agreement with Actis or any Reseller for the supply of any Actis product or service which incorporates these Conditions.

2.1.3          Where you purchase any Shrink-wrap Product or Online Cached Product, in which case by choosing to unseal and/or install or use such products, you agree to accept and comply with these Conditions and in particular the End-User Licence.

2.2                Resellers: In certain circumstances Actis resells its products and services through resellers.  In such case, the following terms apply:-

2.2.1          Your contract for the purchase of the Actis Product is with the Reseller, and Actis acts as a sub-contractor to the Reseller.

2.2.2          The End-User Licence is either accepted by you as a direct contract with Actis as a condition of using the Actis Product, or is granted by Actis to the Reseller and assigned to you by the Reseller, or is granted to the Reseller by Actis and sub-licenced to you by the Reseller, whichever first applies.

2.2.3          Where the End-User Licence is not a direct contract between you and Actis, you agree for the benefit of Actis (which may be enforced through the Contracts (Rights of Third Parties) Act 1999) to comply with all of the terms of the End-User Licence, and that Actis shall have the benefit of and be entitled to enforce all rights and remedies set out in these Conditions.

3.                   General

3.1                Exclusion of your terms: All terms and conditions of yours which you seek to incorporate into the Agreement are hereby excluded.

3.2                Variation: Actis reserve the right to vary or amend these Conditions at any time. Actis will announce the variation on its Website.   The variation will not affect any Actis Product already supplied, except that for any Online Subscription Product it will apply with effect from renewal of that Online Subscription Product.  These Conditions can only be modified as set out in these Conditions or by a variation in writing signed by a director of Actis.

3.3                Entire Agreement: These Conditions and any other documents which form part of the Agreement contain all the terms on which the Actis Product will be supplied by Actis, and they supersede any prior promises, representations, or  undertakings given by Actis (except fraudulent misrepresentations).

3.4                Consumers: Where you are dealing as a consumer when entering into the Agreement, nothing in these terms and conditions shall prejudice any statutory rights you may have which cannot be limited or excluded by law, including any such statutory rights under the Sale of Goods Act 1979, the Supply of Goods and Services Act 1982, the Unfair Terms in Consumer Contracts Regulations 1999, and the Consumer Protection (Distance Selling) Regulations 2000.

3.5                Third Parties: Except as stated in Clause 2.2.3, nothing in these Conditions or the Agreement shall create any right enforceable by a person not a party to the Agreement and the Contracts (Rights of Third Parties) Act 1999 shall not apply to the provisions of the Agreement.

4.                   CANCELLATION RIGHTS (CONSUMERS ONLY)

The following provisions apply where you are dealing as a consumer:-

4.1                Cancellation (Goods): In the case of goods:

4.1.1          Cancellation Period: Subject to Clause 4.1.2, where you have purchased any Shrink-wrap Product, Online Cached Product, or any other physical goods from Actis, you have the right to cancel the Agreement by notice to Actis within 7 working days from the day after the day on which you received the Actis Product.  

4.1.2          Opening seals: However, if you open any Actis Product or break any seal on any Actis Product, then your right to cancel will end.

4.1.3          Return of Actis Product: If you cancel, you must allow us to collect the Actis Product from you,  and you must pay any notified cost we incur in collecting the goods.

4.2                Cancellation (Services): In the case of services:

4.2.1          Cancellation Period: Where you have purchased an Online Subscription Product or any other ongoing Service from Actis (such as a Product Update Service for an Online Cached Product), then you shall have the right to cancel the Agreement by notice to Actis within 7 working days from the day after the day on which you entered into the Agreement with us.

4.2.2          Commencement of Service:  If the Activation Date for the Service in question commences with your agreement, before the end of the cancellation period, then you will lose your right to cancel.

4.3                Address for notices: If you are entitled to cancel your agreement with us as set out in Clauses 4.1. or 4.2, and you wish to exercise that right you must send us your notice by email to welcome@actis.co.uk or by first class post or facsimile to the address given. If you validly exercise a right to cancel we will refund the Fee paid within 30 days.

5.                   PRODUCT DETAILS

5.1                General: In relation to all Actis Products:-

5.1.1          Specification:  The Actis Product will have the specification, description and contents published and determined by Actis from time to time.

5.1.2          End-User Licence: Each Actis Product comes with the End-User Licence specified in Clause 7, which sets out the only rights which you will have in relation to the Actis Product.

5.1.3          Fees: Payment of the Fees is a condition of use and continued use of the Actis Product (except for any parts that we make freely available).

5.1.4          Trial Usage: If you are granted access to an Actis Product on a trial basis, Actis may terminated such trial use at any time immediately on notice to you, until you agree to purchase the Actis Product.

5.2                Shrink-wrap Products: Where the Actis Product is a Shrink-wrap Product, the following additional terms will apply:

5.2.1          Form: The Shrink-wrap Products are delivered on CD Rom in a box bearing Actis brands, and containing written installation instructions.  The term Shrink-wrap Product includes such physical media and packaging.

5.2.2          Delivery: We will use reasonable endeavours to deliver the Shrink-wrap Product to you at the agreed delivery address within 14 days of acceptance of your order.

5.3                Online Subscription Products:  Where the Actis Product is an Online Subscription Product, the following additional terms will apply:-

5.3.1          Access Rights: When you are supplied with an Online Subscription Product you are given the right to access and use that Online Subscription Product in accordance with the End-User Licence, for the period of your subscription.

5.3.2          Commencement: Your rights to access the Online Subscription Product will commence following acceptance of your order and payment of any Fee.  We will notify you of the Activation Date for your access rights, and this date will be the date from which each period of subscription will be measured.

5.3.3          Duration: You may access the Online Subscription Product only for the period of time which is covered by the Fee you have paid.

5.3.4          Automatic Renewal:  At the end of any period of subscription, your subscription to the Online Subscription Product will automatically renew and continue for a further year, unless you or we terminate the Online Subscription Product at the end of the current subscription period by notice in writing given at least 1 month before the end of the current subscription period. 

5.3.5          Renewal Fee: Where the Online Subscription Product is renewed, we may send to you our invoice for the Fee for the next subscription period.  The Fee payable will be the Retail Price applicable at that time.  Where the Fee is calculated on the total number of pupils, this will be calculated on the likely number as at the date of renewal, which you must inform us of on request. 

5.3.6          User Names and Passwords: Your access to the Online Subscription Products is by user name and password.  You will be issued a single user name and password, or a user name and password per institution or per member of staff at that institution.  The passwords must be kept secret and personal to you and must not be disclosed to any third party in any circumstances. You must take all reasonable precautions to prevent any passwords being used by anyone other than the nominated user including: never writing down the password in any way that someone else could easily understand, never informing someone else the password and writing to us immediately if you know or suspect that someone else knows a password, so we can issue a new password. 

5.3.7          Password Disclosure: If you do disclose or share a user name or password with another person or allow another person to use the Online Subscription Product on your behalf, you agree to indemnify us for any losses or damages suffered or incurred by us as a result of your actions. If we reasonably believe that a user name and password are being used in any way which is not permitted by us we reserve the right to cancel access rights immediately without notice, and to block access to all users from that address.

5.3.8          Access Arrangements: It is your responsibility to make the necessary arrangements to access the Actis Product via the internet.  We will be responsible for ensuring that the Online Subscription Product is connected to and accessible on the internet.

5.3.9          Changes: We reserve the right to alter without notice the arrangements for access to the Online Subscription Product or to change the Content, presentation and/or facilities of the Online Subscription Product.

5.3.10       Updating: The Online Subscription Product will include all Product Updates that we make available from time to time.

5.3.11       Suspension: We shall be entitled to suspend and take out of use any Website or Actis Product at any time and from time to time without notice to you, for the purposes of  maintenance, repair and upgrade, dealing with any actual or suspected security breach, virus, or attack or any misuse by any person, and taking any other action that we reasonably consider necessary for the efficient operation and maintenance of the Web Site or Actis Product.  We may also suspect use of any Website or Actis Product where any third party hosting company who is hosting the Actis Product for us suffers or implements any downtime for similar reasons.

5.4                Online Cached Product:

5.4.1          Access: The Online Cached Products are delivered on CD Rom for installation on a proxy web server owned or operated you or your nominated hosting company, for access through a web browser. 

5.4.2          Product Updating Service: The Online Cached Product does not include Product Updates, unless a separate Product Update Service is ordered, in which case the following terms will apply:-

(a)                 Supply of Product Updates: Actis will supply Product Updates for the Online Cached Product as and when they are published by Actis.  You will be responsible for installing all Product Updates.

(b)                 Duration: The Product Updating Service will only be provided for the period of time which is covered by the Fee you have paid.

(c)                 Automatic Renewal:  At the end of any period, your subscription to the Product Updating Service will automatically renew and continue for a further year, unless you or we terminate the Product Updating Service at the end of the current subscription period by notice in writing given at least 1 month before the end of the current subscription period. 

(d)                 Renewal Fee: Where the Product Updating Service is renewed, we may send to you our invoice for the Fee for the next subscription period.  The Fee payable will be the Retail Price applicable at that time.

6.                   FEES

6.1                Amount:  In consideration of the supply of the Actis Product you must pay the Fee specified by us.  If no Fee has been specified or agreed, then the Fee for the Actis Product will be the Retail Price from time to time.

6.2                VAT:  If you are not a consumer, then all Fees are stated exclusive of value added tax which shall be payable by you in addition at the rate applicable form time to time.  If you are a consumer, then all Fees are stated inclusive of VAT.

6.3                Delivery Costs:  Unless otherwise agreed by us in writing, all Fees are an ex-works price, and we shall be entitled to make an additional charge for delivery of any Actis Product, which are delivered on any physical media, including all costs of carriage, packaging and insurance in transit, and all taxes and duties referable to the Actis Product, and their import or export.

6.4                Due Date: Unless otherwise stated by Actis, all Fees are payable in advance prior to access being given to or delivery of any Actis Product, and we shall not be obliged to supply or give access to any Actis Product until we have received payment in full.  In the case of any Fees which are payable in respect of any period (such as annual subscription Fees), then you shall pay those Fees in advance by no later than the start of each such period to which they relate, and we may invoice you for such Fees at any time prior to the period to which they relate.

6.5                Credit Terms: As a concession, in certain circumstances, we may in our discretion grant 30 days credit. We will inform you if this is the case.  In such case we may invoice you when we have given you access to or despatched the Actis Product, or in the case of renewal of any Actis Product, on the date of renewal, and you must pay such invoice within 30 days of the date of the invoice. We shall have the right to withdraw such credit terms at any time on notice to you.

6.6                Payment of the essence: Payment of all Fees, in full by the due date, is a condition of and of the essence of the Agreement.

6.7                Payment Method: The Fee is payable at our option by either credit or debit card, or at our discretion by cheque or bank transfer.

6.8                Interest: If any Fees become overdue, you shall pay interest in such Fees, such interest to accrue from day to day at the per annum rate 4% above the base rate of National Westminster Bank plc from time to time from the due date until the date on which the amount due is received (before and as well as after judgement order or award as the case may be).

6.9                Currency: All Fees shall be paid in the currency in which they were stated or quoted to you, and you shall take the risk of any exchange rate fluctuations if you use funds in a different currency to pay the Fees.

6.10            No-Set Off: You shall pay all Fees in full without any set-off, counterclaim, deduction or withholding.

6.11            Recovery Costs: You shall pay all costs and expenses (including legal costs) incurred by us in enforcing payment of any Fees.

7.                   END-USER LICENCE

7.1                Intellectual Property Acknowledgement: You acknowledge that all Intellectual Property Rights in and to any Websites, all Actis Product, and all Contents are and shall remain the sole and absolute property of Actis and of any third party that owns any such Intellectual Property Rights, and you agree that no right, licence or permission is granted to you or right, title or interest transferred to you in respect of any such Intellectual Property Rights, except for any licences expressly granted in these Conditions. You may not do anything with any Website, Actis Product or Content except as authorised in these Conditions. All licences implied by law are hereby excluded and all other rights are expressly reserved.

7.2                Application: In relation to each Actis Product, you are granted a licence with the rights set out below, depending on the Actis Product you are using.

7.3                Purpose of use: Where you are a school or other institution, you may only use the Actis Product for the purposes of teaching pupils at that school or other institution.  Where you are an individual, you may only use the Actis Product for your own individual learning purposes.  You may not otherwise use the Actis Product for any other purposes or share the Actis Product with any other person except as authorised by us in writing.

7.4                Scope of rights: Your rights in relation to any Actis Product are to download, run and view the Contents of the Actis Product and use its functionality and services, and to print a reasonable number of hard copies of any Contents of the Actis Product or anything produced using the Actis Product, for use within by you or within your school or institution in accordance with the permitted purposes of use. In the case of any gallery or clip art, you may cut and paste these into any materials produced by you or your pupils, as part of any course work which you produce for use with pupils or students, or as part of any work which you produce for your own learning purposes.

7.5                Shrink-wrap Product: In relation to any item that is a Shrink-wrap Product, the licence includes the following rights:

7.5.1          User licences: Unless otherwise stated, the licence is a single user licence.  Where the licence is a single or multiple user licence, each user licence entitles you either to: install and run a single copy of the Shrink-wrap Product on a single computer; or view a single copy of the Shrink-wrap Product through a web browser; or install the Shrink-wrap Product on a network, so that it may be accessed by computers connected to the network, for use by only one computer at any given time.

7.5.2          School Licences: Where the licence is stated to be a licence given to a school or other institution, then you are licenced to  make unlimited installations of the Shrink-wrap Product on any computers at the school or other institution, or to install the Shrink-wrap Product on your own network servers for simultaneous access by all computers at the school or other institution.

7.5.3          Back-up: One copy of the Shrink-wrap Product may be made for security backup purposes.

7.5.4          Duration: Unless otherwise specified, the rights granted in relation to any Shrink-wrap Product are perpetual, but subject to any specified rights set out in these Conditions to terminate the End-User Licence, and any rights and remedies at law.

7.6                Online Subscription Product: In relation to any item that is an Online Subscription Product, the licence includes the following rights:

7.6.1          Access Rights: Where you are an individual, only you may access the Online Subscription Product.  Where you are a school or other institution, the Online Subscription Products may be accessed through unlimited computers at the school or through personal computers of the staff of the school, but only for use by employed staff of the school, and pupils and others under their supervision whilst at the school or other institution.

7.6.2          Caching: We do not permit any part of the Online Subscription Product to be cached in proxy servers, unless it is an Online Cached Product.  This does not affect any temporary caching as part of a standard web proxy server for download efficiency purposes.

7.6.3          Duration: The rights granted in relation to an Online Subscription Product shall continue only for the period of the subscription.  On termination of an Online Subscription Product, the End-User Licence shall terminate, and you shall cease to access, copy or otherwise use any Content of the Online Subscription Product, including any copies Content which you may have downloaded or otherwise hold.

7.7                Online Cached Product: In relation to any item that is an Online Cached Product, the licence includes the following rights:

7.7.1          Installation Rights: Where you are a school or other institution, the Online Cached Product may be installed by you on your proxy web servers or hosted by a third party on your behalf, and may be accessed through unlimited computers at the school or through personal computers of the staff of the school, but only for use by employed staff of the school, and pupils and others under their supervision whilst at the school or other institution;

7.7.2          Back-up: One copy of the Online Cached Product may be made for security backup purposes.

7.7.3          Duration: Unless otherwise specified, the rights granted in relation to any Online Cached Product are perpetual, but subject to any specified rights set out in these Conditions to terminate the End-User Licence, and any rights and remedies at law.

7.8                General Conditions: All End-User Licences granted in relation to any Actis Product are subject to the following conditions:

7.8.1          Non-Exclusive: All licences and rights granted are non-exclusive.

7.8.2          Limitations: Each End-User Licence shall be subject to the limitations as to users and other qualifications agreed with you or otherwise specified by us.

7.8.3          No Editing: The Content of any Actis Product may only copied and printed as a whole, and except for any gallery images no rights are given to edit or modify any Content or merge or insert any Content or any part of it in any other documents or materials.

7.8.4          Prohibited Reproduction: You may not resell, reproduce, copy or redistribute the design or layout of any Actis Product or Actis logos without the express written permission of Actis.

7.8.5          Designs: You have no right to physically replicate all or any part of any object, pattern or other item which is depicted in any Content, including reproducing any design recorded in any Content.

7.8.6          Copyright notices: All copies of any part of the Actis Product or any Content must bear an acknowledgement as to the owner of the Intellectual Property Rights in such materials, and you must not remove any  copyright, trademark and other proprietary notices included in any Actis Product.

7.8.7          Sub-Licensing: You shall not be entitled to sub-licence any of the rights granted under the End-User Licence, except for the purposes of hosting any Actis Product on any web server on your behalf. You shall not be entitled to assign or transfer the benefit of any rights granted under the End-User Licence.

7.8.8          Software: You must not modify, edit, adapt, reverse engineer, decompile, disassemble, create derivative works based on or copy any software, save solely for the purposes expressly permitted by and in accordance with sections 50A and 50B of the Copyright Designs and Patents Act 1988.

7.8.9          Security: You must use reasonable endeavours to prevent any unauthorised access or copying.

7.8.10       Moral Rights: We and all other owners of Intellectual Property Rights in the Actis Product or any of its Content or anything depicted in the Content, retain all moral rights in relation to the Actis Product and the Contents, including any right to hold itself out as creator or author, and you shall not do anything or permit anything to be done which conflicts with such rights.

7.8.11       Licence Extensions: The Fees are calculated and set depending on the scope of rights granted by an End-User Licence.  If you wish to extend or alter any rights granted by an End-User Licence, you must seek our prior written consent, by a further order to us, and pay such additional Fees as we may require.

7.8.12       Auditing: We may on reasonable notice to audit you and your systems, and those of any hosting company, including by physical inspection, from time to time, to verify who you have permitted to access Actis Product, and that you are complying with the End-User Licence and any other terms of the Agreement.   You must provide all reasonable assistance and co-operation to enable this audit to take place.

8.                   Warranty

8.1                Scope of warranty: Subject to Clause 8.2, if:-

8.1.1          an Actis Product is not of satisfactory quality or has not been provided with reasonable care and skill, or does not conform to or function in accordance with its published specification or description or any requirements of the Agreement; or

8.1.2          any CD Rom on which any Actis Product is supplied is defective; or

8.1.3          use of the Actis Product in accordance with an End-User Licence infringes any Intellectual Property Rights of a third party;

then our sole liability and your sole remedies shall be (at our sole option):-

(a)           rectification of any such problem or non-conformity within a reasonable time (and if we fail to do so, then you will be entitled to the remedy in sub-Clause(b) below);

(b)           return and/or termination of the Actis Product and refund of a reasonable proportion of any Fees paid;

(c)           and in the case of Clause 8.1.3, compensating you for any liability you may have to any third party arising out of such infringement (up to date you became aware of the infringement) of Intellectual Property Rights of that third party for damages (other than punitive damages) up to a maximum amount of the Fees paid in respect of the Actis Product up to the date of any claim of infringement.

You must provide full details to Actis of any claims under this Clause 8.1 and give Actis a reasonable opportunity to investigate and correct any problems or faults with the Actis Product.  However, Actis cannot guarantee that any errors in the software contained within the Actis Product can be corrected, but will use reasonable efforts to do so.

8.2                Warranty Limits

8.2.1          Suitability: You agree that you have selected the Actis Product yourself, and you shall be responsible for determining that the Actis Product are fit for any specific expectations or purposes you may have, even if we have knowledge of these.  

8.2.2          Software Bugs: We do not agree that any software provided will be free from minor bugs and errors, or that any service will be free from minor interruptions or delays.

8.2.3          Not advice: The Contents of any Actis Product are only for general information or use. They do not constitute advice and should not be relied upon in making (or refraining from making) any decision.

8.2.4          Accuracy: Errors and omissions do occur and you should not rely on the accuracy of any Content.

8.2.5          Improper Use: If you use any of the Actis Product in a manner not permitted by the End-User Licence, then we shall have no further liability to you in respect of such Actis Product.

8.2.6          Download risk: Any material downloaded or otherwise obtained by you through the use of the Actis Product or loaded through a computer is done at your own discretion and risk and on the basis that you will be solely responsible for any damage to your computer system or loss of data that results from the download of any such material.

9.                   WEBSITE TERMS

9.1                Links to other sites:  We may provide access via hypertext links to resources on other websites but in so doing we are not endorsing any linked entities nor authorising any act which may be in breach of any Intellectual Property Rights. We do not accept any responsibility or liability for any of the materials contained on any third party websites, or for any goods or services supplied by those third parties.

9.2                Cookies: Cookies and form persistence data are data files that web sites can write to your hard drive when you visit them. They may contain information to enable the web site to track your usage of the web site or any transactions taking place through the web site. We may use cookies and persistence data to track and manage your usage of any Website and any transactions carried out  through any Website.  You agree to such cookies and persistence data being stored on your computers and used for such purposes.

9.3                Material Submitted by Users:  Certain elements of the Actis Product may contain material submitted by other users. We do not accept any responsibility for the content or accuracy of such material. Where the material is based on or contains extracts owned by third parties, we do not make any representation or warranty that the material is provided or may be used in any way without infringing the Intellectual Property Rights of any third party.